February 11, 2000  presentation of:

From Brick-and-Mortar to Click-and-Mortar
As Daisytek International spins off PFSweb, its e-commerce third party logistics unit, PFSWeb faces some unique opportunities introducing its clients to the competitive challenges of the Internet world.

Presenter

Mark Layton, President & CEO, PFSweb, Inc., and Chairman of the Board, Daisytek

Moderator

Jack Kearney, Vice President, Corporate Development, Daisytek International

Panelists (alphabetically)

Ron Goddard, Vice President,, Strategic Planning, Neiman Marcus

Mark Lynd, President & Founder, Vectrix Corporation (dba Vectrix.com)

Gayle Tremblay, Vice President, Neiman Marcus On-line

Panel  Overview

An E-commerce pioneer, Layton positioned Daisytek for e-commerce success in the mid-1990s. As president and CEO he knew Daisytek needed to be at the cutting edge of the e-revolution. He knew it wasn't sufficient to just be an e-commerce logistics company without looking at the entire range of business processes faced by both Daisytek and its customers, whether Internet centered or not.

That's when the third-party logistics business unit, PFSweb, was formed to take successful "dot-com" concepts and turn them into viable business operations.

"We wanted to be sure e-businesses understood they needed to have everything from e-soup to e-nuts," Layton said. "The e-business that pays attention to the details and offers superior service throughout the customer's total e-experience will be poised to be the profitable e-business winners."

Now, Layton is dedicating his expertise to PFSweb as it separates from Daisytek to handle order fulfillment and distribution through total e-commerce channels. PFSweb does it all, "From the click of the mouse to the knock at the house."sm

With no end in sight to the ultimate sales volume that can be generated through e-commerce, PFSweb is positioned to capitalize on the emerging growth explosion. But in spite of the opportunity for exponential growth, the competitive and technological challenges the company faces will determine its ultimate success.

As Layton's new book, ".coms or .bombs - - Strategies for Profit in e-business," enlightens Internet entrepreneurs, investors and would-be e-commerce tycoons, Layton addresses the fact that "there was little sanity applied to the cost of investing in e-business" in the past. He therefore will be addressing the "4 Critical Factors" (e-mass, e-generation, e-products, e-experience) he cites in his book for mastering the e-revolution - a strategy used to attract clients and investors to PFSweb.

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PFSWeb Press Release on Feb. 11 forum