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September 12, 2000  presentation

The New Media in Marketing:
Raising the Stakes for Investors

Presentor:

Mike Sullivan, Executive Vice President and Managing Director, The Focus Agency

Moderator

Mary Swensen, President, Swensen Communications

Panelists:

Jack Baum, President and Chief Executive Officer,  Sagebrook Investments

John F. Jastrem, Chairman of the Board and Chief Executive Officer,  Rapp Collins Worldwide – Dallas;

J.G. Sandom, President and Chief Executive Officer,  RappDigital

Panel  Overview

The September 12th MIT Enterprise Forum® of Dallas –Fort Worth, Inc.   focused on the rise of digital media, dubbed as the "new media," and the issues facing investors as they evaluate cost-effectiveness for companies they have invested in.

The presenter for "New Media: Raising the Stakes for Investors," was   Mike Sullivan, executive vice-president and managing director of The Focus Agency. The moderator was Mary Swensen, president of Swensen Communications. Panelists were (alphabetically) Jack Baum, president and chief executive officer of Sagebrook Investments; John F. Jastrem, chairman of the board and chief executive officer of Rapp Collins Worldwide – Dallas; and J.G. Sandom, president and chief executive officer of RappDigital.

The urgent need for deeper understanding of the impact of the "new media" on marketing has become evident because Internet start-ups invest anywhere from 30-to-50 percent of anticipated gross annual revenue in advertising and marketing related activities, which includes the new media. It is a staggering percentage compared to their traditional bricks and mortar cousins who spend from five-10 percent on average in the same period. So, it ’s no wonder that investors in these young companies pay particular attention to the way these funds are allocated and spent.

Complicating this dynamic picture is the rise of the "new media" and their associated costs. Investors and other stakeholders, who must make marketing decisions, are struggling to understand the relationship between traditional and new media and the appropriate roles for each in the marketing mix. Too many stakeholders in Internet start-ups, and other fast growing e-business companies, find themselves wondering about the wisdom of their marketing media choices even after they have made commitments and budget expenditures. Some find themselves getting "cold feet " in the highly promising but often scary new marketing media environment even though they know the new media are part of the future of successful marketing. Using casework compiled from a number of different situations, the September 12th MIT Enterprise Forum will create a "phantom company" concept to explore new media versus traditional marketing media issues. The panel includes a balanced range of opinions that will be expressed by a nationally recognized new media expert, a venture capitalist, and the chief executive officer of a new media marketing communications firm.

Mr. Sullivan said, ""As the new media open up channels for marketers to reach customers in ways never before available, it's a challenge to traditional thinking regarding media mix paradigms. Determining the correct traditional-to-digital media ratio can have a significant impact, one way or the other, on the marketing campaign's ROI."

Ms. Swensen said, "With digital media offering previously undreamed of opportunities to get messages out to a wider pubic, we must know how to select and measure these new tactics. Investors, who have previously left marketing decisions to senior managers, are now more interested than ever in what they are getting for their money now that there are new costs and new ratios for determining promotional budgets.

Handouts from Presentation:

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